AUT Wallet: pay for services and top up your balance

The AUT Wallet is your personal account – you can top it up easily via the AUT App, online or on campus and use it to buy certain goods and services. You can use your wallet to pay for shuttle bus rides or buy items in some campus food outlets. Find out how you can top up your AUT Wallet funds, pay for items, and view your balances.

Use the AUT Wallet to:

  • Pay for AUT shuttle bus trips (use the AUT App to scan the QR code when you get on the bus)
  • Top up your shuttle bus and food outlet balances
  • Top up and view your print and internet balances
  • Pay for items at food outlets currently accepting AUT Wallet
    • City Campus
      #newsfeed, Refuel (WC), The Counter (WF), BEAM (WZ), Carty McCartface (WG), AUT Shop (WH)
    • South Campus
      KaiFe & K101
  • Redeem vouchers awarded to you by AUT

You’ll be asked to agree to the AUT Wallet’s Terms and Conditions the first time you access it. The Terms and Conditions are below.

How to top up your wallet

There are several ways you can top up your wallet balance:

Top-ups will show in your AUT Wallet immediately.

Download the AUT App

Moving funds between balances

After you've topped up your wallet balance, you can then transfer it to different services like your print, internet, shuttle bus or food outlet balances. You'll be directed to the AUT Network Services page to complete your transaction.

Using your AUT Wallet on a smartphone

You can top up and use your AUT Wallet funds in the AUT App. Find out more about the app's features and how to download it.

Download the AUT App

Make sure you have the latest version of the app

If you already have the AUT App, make sure you have the latest version installed.

AUT Wallet: Terms and Conditions

Your AUT Wallet is your personal account at AUT, able to be used for purchasing services at AUT such as printing, internet access over the AUT network, and the shuttle bus between City and South campuses. From time to time, AUT will add other items to this list.

Top-ups

The top-up process uses a standard third-party payment facility. Your credit/EFTPOS card details are not shared with AUT at any time during the process. If your credit card/EFTPOS payment was successful, then your balance in the AUT Wallet is updated immediately.

If your top-up is declined by the payment facility and you believe it should have been accepted, you need to contact your bank – AUT cannot assist in these cases.

Fees and interest

The third-party payment facility may charge a bank fee for the top-up service. AUT does not have any involvement in this process and does not receive any part of these fees.

AUT does not charge any fees for any transactions made using the AUT Wallet.

No interest is payable on balances in the AUT Wallet. AUT expects that students will not maintain large balances.

Maximum top-ups/balances

The minimum amount that can be topped up in one transaction is $1, and the maximum is $100.

Usage

The funds in your AUT Wallet are only able to be used for purchasing goods/services at AUT – not at other outlets.

Refunds

You can request a refund by emailing walletrefund@aut.ac.nz for any money which you personally have topped up – you can’t be reimbursed for funds which AUT has provided (like a printing allowance as part of your enrolment).

If you don’t have a smartphone

If you don’t have a smartphone, you can use your Student ID to pay for rides on the AUT shuttle bus. Email the AUT Transport team to register your Student ID barcode against the AUT Wallet.

Email: transport@aut.ac.nz

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