You can now top up your credit balance and pay for the AUT shuttle bus, redeem vouchers and view your print and internet balances using the AUT Wallet in the AUT App.
You can also top up your shuttle bus, print, and internet balances by credit card online via the AUT Network Services page or by EFTPOS from the kiosks available at Tech Central. These top-ups will show in your AUT Wallet immediately.
If you’d like to move your account balance between print, internet, and shuttle buses you will need to do so via the AUT Network Services page or the kiosks available at Tech Central.
More features will be added to the AUT Wallet over time, and we’ll keep you updated as these are released.
You access your Wallet from your profile in the AUT App. If you don’t have the AUT App, find out more about the features it has to offer and how to download it.
If you already have the AUT App, you’ll also need to update to the latest version via the App Store.
If you see the below screen when you access the wallet, you’ll need to update your AUT App.
If you see this screen, you’ll have the latest version downloaded.
If you don’t have a smart phone, you can use your Student ID to access the AUT shuttle bus.
You must first register your Student ID barcode against the AUT Wallet. This can be done by emailing email@example.com with your student barcode and ID card.
Your AUT Wallet is your personal account at AUT, able to be used for purchasing services at AUT such as printing, internet access over the AUT network, and the shuttle bus between City and South campuses. From time to time, AUT will add other items to this list.
The top-up process uses a standard third-party payment facility. Your credit/EFTPOS card details are not shared with AUT at any time during the process. If your credit card/EFTPOS payment was successful, then your balance in the AUT Wallet is updated immediately.
If your top-up is declined by the payment facility and you believe it should have been accepted, you need to contact your bank – AUT cannot assist in these cases.
The third-party payment facility may charge a bank fee for the top-up service. AUT does not have any involvement in this process and does not receive any part of these fees.
AUT does not charge any fees for any transactions made using the AUT Wallet.
No interest is payable on balances in the AUT Wallet. AUT expects that students will not maintain large balances.
The minimum amount that can be topped up in one transaction is $1, and the maximum is $100.
The funds in your AUT Wallet are only able to be used for purchasing goods/services at AUT – not at other outlets.
You can request a refund by emailing firstname.lastname@example.org for any money which you personally have topped up – you can’t be reimbursed for funds which AUT has provided (like a printing allowance as part of your enrolment).