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Tertiary concession: student discount on Auckland Transport services

An AT HOP tertiary concession gives eligible students discounted travel using an AT (Auckland Transport) HOP card on public transport around Auckland. Find out if you're eligible for a tertiary concession and how to get it.

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Tertiary concession overview

The tertiary concession provides discounted travel on an AT (Auckland Transport) HOP card for eligible full-time tertiary students to use public transport in the Auckland region. AT are responsible for setting the concession and fares. AUT works in partnership with AT to confirm students’ eligibility for the concession.

Discount on bus, train and ferry fares

An AT HOP tertiary concession gives you at least 20% off bus, train and ferry fares. Plus you’ll get an extra 10% discount when you travel during off-peak times. (Savings are off equivalent AT HOP adult fares and exclude the Waiheke ferry service. Off-peak travel is 6pm to 6am and 9am to 3pm weekdays, all day weekends and public holidays.)

Fares for full-time tertiary students on AT websi​​te​

Eligibility

You must be enrolled as a full-time student to be eligible for a tertiary concession discount. AUT will confirm your enrolment directly with AT to enable your concession to be loaded.

Full-time study as defined by the Tertiary Education Commission:

  • ​Full-time / full-year students to have a minimum of 0.8 EFTS* (equivalent full-time student) when enrolled and attending a full-time tertiary course for a minimum of 32 consecutive weeks or more in a full academic year or
  • Full-time / part-year students (that is, for one semester) to have 0.4 EFTS* (equivalent full-time student) when enrolled and attending a full-time tertiary course for a minimum of 16 consecutive weeks at one time within the academic year (not spread out over the course of the year)
  • A student can apply to Studylink to be considered a full-time student even though they are studying part-time. If a student is approved limited full-time status by Studylink, a student can then apply to AT for a tertiary concession.

Criteria and application form for full-time student status from Studylink

*​One 15 point course = 0.125 EFTS

Terms and conditions

Application process

How do I apply for my concession?

Download the AT Mobile app to apply for a tertiary concession. You will need your university login details handy.

Tertiary student concession: how to apply and using the AT Mobile App (AT website)

When can I apply for my concession?

You can apply for the concession up to two weeks before your programme start date and once you have your student ID card, and the AT Mobile app or an AT Tertiary ID sticker.

More information about the tertiary concession

How long is my concession valid for?

If you use the AT Mobile app to apply​, your concession will be loaded for the entire duration of your course (up to three years) as long as you remain eligible.  If you have any questions about your eligibility, please contact a student advisor at the Student Hub.

If you have an AT Tertiary ID sticker, your concession will expire on the same date as your sticker expires.

If you’re enrolled full-time in Semester One only, your concession will expire on 31 August of the same year. If you’re enrolled full-time for the full year or in Semester Two only, your concession will expire on 31 March of the following year.

Do I still get discounted travel during the holidays?

Yes, once your concession is loaded and remains valid, your tertiary concession provides discounted travel every day (including weekends) until it expires.

I’m enrolled in a full-time course, but the AT Mobile app says I’m not eligible, what do I do?

If you believe you’re eligible and you haven’t been automatically approved, contact the Student Hub where they’ll check your eligibility manually. If you are eligible, a student advisor can issue you an AT Tertiary ID sticker at any of the three Student Hubs (City, North, South).

I haven’t decided on my final course yet. Can I still get a concession?

Eligibility is determined based on the course/s you’re enrolled in. If you change a course at any time, AUT will reassess your eligibility accordingly. If you change your courses, AT will be notified, and this may affect your concession.

Where students become ineligible due to course changes, concessions are removed within two weeks of AT becoming aware of the change (unless your status is updated to meet the definition of an eligible student).  Your courses must be at invoiced or paid status for the course status to be returned to AT electronically.

Will I be notified if I am no longer eligible?

Yes. If you’ve provided AT with your email address, you should receive an email from AT to inform you that AUT has notified them of a change in your enrolment, which now renders you ineligible. Visit the Student Hub if you think an error has occurred.

What if I can’t study full-time?

Unfortunately, the discount is only available to eligible full-time students.

If Studylink has approved your limited full-time status, you can apply to AT for a tertiary concession. AT will review your circumstances to determine if you’re eligible to receive the discount.

My AT HOP card is registered to a linked account. Can I still go online to apply for the concession?

A linked AT HOP account is when you don’t have your own AT HOP account; instead your AT HOP card is linked to another person’s account (a parent or partner, for example)

You’ll need to get an AT Tertiary ID sticker from an advisor at the Student Hub before applying in person at an AT Customer Service Centre. The concession will be valid to the expiry date of your Student ID card or AT Tertiary ID sticker (whichever is earliest).

Alternatively, you can buy another AT HOP card, create your own online account and register the card under the primary account, to complete the online application process.

AT Mobile app

What if my smart phone is not compatible with the AT Mobile app?

If your phone is not compatible, you’ll still be able to receive your tertiary concession if you’re eligible. You’ll need to get an AT Tertiary ID sticker from the Student Hub, and then visit one of the AT Customer Service Centres for your concession to be loaded on your AT HOP card.

How do I log into MyAT on the AT Mobile app?

Open the main menu in the AT Mobile app, then select ‘Tertiary Concessions’ and log in using your MyAT username and password. You’ll be asked to upload a photo of yourself – similar to a passport photo as identification.

Where can I find out further information on the tertiary concession discount?

Visit the AT website for more information.

AT website

Contact us

Need help or have a question?

Contact the Student Hub

Email: studenthub@aut.ac.nz
Phone: 0800 288 864
Contact us online

Hub hours

More about AT HOP cards

To find out more about HOP cards visit the AT HOP website​

AT HOP website​

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