Orientation information and resources

Orientation is a great way to kickstart your university journey. Whether you’re joining us straight from school, after a study break or retraining in something new, our Orientation programme will help set you up for success at uni.

Missed orientation?

If you missed the Orientation events on 20-24 February, you can attend our Latecomers Orientation programme.

New students information

Orientation resources

Use the resources below to connect with a wide range of student support and to make sure you get the best start to your AUT journey.

The basics

You'll need an AUT network login and password to use all the tools and platforms at AUT. Your network login will be emailed to you in your Orientation invite. It also appears on the bottom-right corner of your student ID card.

Use the link below to learn more about using your network login for the first time, some helpful security hints and what to do if you ever forget your password.

Network login and password

Your Student ID can be used as a form of identification, a library card, for printing and photocopying, and for student discounts. Learn more about what you need to do to receive your ID card in the mail.

Student ID cards

Now is the perfect time to get your enrolments sorted if they aren’t already. Find out how to enrol online in your courses and classes. If you’re having issues with enrolling in your courses, get in touch with your programme administrators.

The Student Hub is where to go if you have a question or need support. Our student advisors can guide you to the right support service, including:

  • Financial assistance
  • Applying for extensions for assessments (special consideration applications)
  • Academic help
  • Disabilities support
  • International student support
  • Rainbow community support
  • Wellbeing support
  • General enquiries

As you start your AUT journey, don't be shy - reach out to the Student Hub for support. You can either walk into one of the three Student Hub physical locations on each campus or get in touch with them via a phone call or online for general enquiries. For specialised support, you can book an appointment with an advisor of your choice to avoid wait times. You can do this through the AUT App or your dashboard on Student Hub Online.

Student Hub services and support

As a new student, you'll probably want to get familiar with your campus as soon as you can.

Our campuses: guides to the City, North and South Campus

AUT has three campuses around Auckland – in the City, on the North Shore, and in Manukau. Get campus maps, directions and parking information for each campus:

Find a room or lecture theatre: understanding AUT's room codes

All rooms at AUT have a room code – usually made up of two letters and three numbers, like WG403.

  • W: the first letter tells you the campus:
    • W = City Campus (located on Wellesley St)
    • A = North Campus (located on Akoranga Drive)
    • M = South Campus (located in Manukau)
  • G: the second letter tells you the building (each building has a different letter allocated to it)
  • 4: the first number tells you the level (or floor) of the building
  • 03: the last two numbers tell you the room number

Use Maze maps to find your way around campus

AUT shuttle buses

AUT has shuttle buses which run between the City and South Campuses. Shuttle buses have free wifi and ramps for wheelchair users.

Shuttle bus info and timetable

Tertiary concession: student discount on Auckland Transport services

An AT HOP tertiary concession gives eligible students discounted travel using an AT (Auckland Transport) HOP card on public transport around Auckland.

Tertiary concession info, eligibility and how to apply

AUT prides itself on providing accessible learning environments and support for students that deal with accessibility issues. Our Student Hub can connect you with the Disability Support team if you have a disability or impairment.

Disability Support team

Parking on campus

Parking for mobility cardholders is available on each campus. You'll need to apply for a permit. The Disability Support team can help organise this for you by providing information about parking locations, costs, dedicated spots and financial help to pay for it. You can book an appointment with the team on the AUT App or your Student Hub Online dashboard, or by email:

Accessibility on campus

You can access all lecture theatres, classrooms, buildings and most toilets at AUT by wheelchair. Most of our buildings have a lift or ramp, with an accessible toilet close by. Many doors open automatically or have buttons to open them. Some of our lifts have raised numerals or braille on buttons, and others also use voice announcements.

Guide dogs and support dogs

Guide dogs and support dogs are welcome on campus.

Use this checklist to make sure that you have everything ready for Orientation week:

  • I have uploaded an ID photo in Arion
  • My contact details are correct
  • I have built my Orientation Schedule in the AUT App
  • I have applied for my AT Hop concession
  • I have planned my transport for Orientation Week
  • I have enrolled in papers

You will also find a copy of this checklist in your Orientation menu, in the AUT App.

Digital tools

Student Hub Online is your go-to for all information to make the most of your time at AUT - from information on getting around, medical centres, studying and IT, to opportunities and careers, and postgraduate research.

Student Hub Online

Student Hub Online also houses your personal dashboard for news and events as well as your schedule and balances. It’s where you can book study spaces and appointments with specialised services. Most of your dashboard is also viewable on the AUT App so you can access information and make bookings on the go too. You'll need to use your network login and password to log into your dashboard. Once you have your network login details, you'll use this dashboard on the AUT App to see Orientation events and sessions. You can also get to this dashboard using the ‘login’ button on the top left on Student Hub Online.

View your dashboard

As an AUT student, you'll also have access to a range of additional software and online resources to help you with your study. Many of these offerings will directly support your learning, while others provide you with a range of options to manage your student life. AUT also offers resources for free personal development and upskilling.

Websites and software for study

While on campus, our Tech Central computer labs also offer a range of software and some of our labs are equipped with specialised software for students from certain disciplines.

Tech Central computers and software

Make the most of Orientation and your time at AUT, by downloading the official AUT App. The AUT App contains everything you need, including your study ready check list, news and events, the AUT and Orientation communities to connect with peers, booking systems and an AUT playlist of videos you might find helpful.

More information about the AUT App

Download the AUT App:

Canvas is AUT’s web-based learning environment where students can access course material, key readings, announcements from lecturers, and other resources to help manage your learning throughout your study.

Each of the courses you’re enrolled in will start showing up on your Canvas dashboard during Orientation Week.

Your login name and password for Canvas will be the same as for logging into Student Hub Online and AUT computers (your AUT network login/username and password). When you move between Canvas and Office 365 (for example, Microsoft Teams) you may need to log in again using your network account.

Learn more about Canvas

Log into Canvas

The Microsoft Office 365 suite is free for all students to use for all your study needs. This includes Microsoft Teams, which is a digital hub that brings your conversations, content, documents, and apps together in one place.

Your login name and password for Microsoft Office 365 and Teams will be the same as for logging into Student Hub Online and AUT computers. When you move between Canvas and Office 365 (for example, Teams) you may need to log in again using your network account.

Microsoft Office 365

As an AUT student, we want to make sure you have access to our range of IT services. For more details about anything IT-related at AUT – from using the network to printing and copying, check our IT services information.

IT services

Specialised student support

Te Tari Takawaenga Māori is AUT’s support team for tauira Māori and offers a range of support to help you feel at home, engaged and able to achieve as Māori at AUT. This support includes:

  • Māori student support teams on each campus
  • Learning mentors
  • Whānau spaces
  • Events and activities that focus on Māori cultural distinctiveness
  • A dedicated kaiwhakamahere – Counsellor for Māori

Māori student support

As a new Māori student, you'll also be invited to AUTaia, AUT’s special welcome event for new tauira Māori and their whānau. This event includes a pōwhiri, a chance to meet other tauira Māori and a range of sessions highlighting support for tauira Māori. This takes place on Saturday 18 February 2023 and serves as a lead-in to the Orientation event. You'll receive an email inviting you and your whānau to this event before the end of January.

AUT is dedicated to the success of every student. If you have a disability, impairment or learning difference, AUT can support you to ensure that you’re able to participate as fully as you can in learning.

There is a wide range of support on offer, including:

  • Identifying the support that you need
  • Arranging disability support
  • Support for Deaf or hearing-impaired students
  • Support for blind or vision-impaired students
  • Support for those with learning differences
  • Exam and test support
  • Adaptive technology

While it's never too late to seek support or advice during your AUT journey, we recommend that, if you require disability support, you reach out to the Student Hub as early as possible or use the link below to learn more about how AUT can support you.

Disability support services

Whether you're an international student here in Aotearoa New Zealand, or studying from overseas, AUT recognises the challenges of learning in a different country and adapting to new cultures.

AUT provides a range of support, information and resources to assist international students in their study success and help them have a great student experience.

We support international students with:

  • Support with student visas
  • Support with medical and travel insurance
  • Health and counselling services in New Zealand
  • Financial assistance
  • Employability and career support
  • Connecting with student communities

International student support

AUT is proud to stand in support of our rainbow community, and offers a range of ways to support students who identify with diverse sexual orientations, sex and gender identities.

AUT has a specialist Rainbow Support team and provide a wide range of resources, information and dedicated spaces for our rainbow students.

Rainbow (LGBTQIA+) students: services and resources

AUT offers a broad range of support services to help throughout your student journey. Our services are there to support your success, and many of them are also designed to help you through times of difficulty and hardship.

Student support services

Study success

Buying textbooks

There are a few places to buy and borrow course-related textbooks:

  • The AUT Library (borrow for free)
  • PinkLime, AUT’s print shop (sells workbooks for some papers)
  • Online: check Facebook and TradeMe

Plan your study time

An average student is expected to spend 150 hours per course each semester. So, an average student might study for about 40 hours per week, which is like having a full-time job.

  • You might have 30-50 hours of class time (like lectures, tutorials, workshops and labs)
  • That leaves 100-120 hours for you to study and do your assignments

For four courses, this comes to about:

  • 120-200 hours of class time
  • 400-480 hours for studying and assignments

Per week (in a 15-week semester), that’s about:

  • 8-13 hours of class time
  • 27-32 hours for studying and assignments

Study from home

Find out how to access AUT’s computers remotely and tips on setting up your workstation when you study from home.

Accessing AUT’s computers from home

Setting up your workstation at home

If you would like to get a home study space set up, OfficeMax offers exclusive deals on office furniture for AUT students.

Download OfficeMax AUT student promotion info

Printing design projects and assessments

While you can use printers across all campuses for your everyday printing needs, some projects will need a professional touch. PinkLime is AUT's print room for your projects. In addition to printing, binding, laminating, PinkLime also sells workbooks for some AUT courses.

Drop into PinkLime at our City or North Campuses to see how they can help.

PinkLime website

Did you know that our campus libraries offer a lot more than just books to borrow? Te Mātāpuna offers a range of services and resources to help you get the most out of studying at AUT.

This includes access to:

  • Referencing and APA support
  • Academic writing guides
  • Workshops to improve your searching and writing skills
  • Assistance finding academic sources
  • Assessment advice
  • Silent study areas and group study rooms

AUT libraries are study environments for all students with varied study spaces, computers, printing and scanning facilities, as well as library and IT help.

Follow the AUT Library on Facebook and Instagram


When you submit your assessments in Canvas, they usually get processed through Turnitin. Turnitin is a text matching tool that can tell you how similar your work is to other texts, like articles, books, webpages and other previously submitted assessments.

This video shows you how to read the originality report that Turnitin generates:

Academic integrity module

These bite-sized modules cover academic integrity and collaboration, intellectual property and copyright, referencing, plagiarism and academic misconduct at AUT.

Each module has a short video, a little bit of reading, and interactive quiz questions.

Begin the module

AUT provides additional online study support through free access to Studiosity and Linkedin Learning.


Studiosity is a personal online help service that is available 24/7 free of charge to provide guidance and feedback on a range of academic skills. Studiosity has already been set up in your Canvas account, under the ‘Help’ menu, or you can access it through Student Hub Online.

On Studiosity, you can upload a draft of your work for feedback or chat with a real subject specialist.

Learn more and use Studiosity

LinkedIn Learning

LinkedIn Learning is a website that offers over 267,000 online video tutorials covering a range of subject areas. As an AUT student, you can access LinkedIn Learning for free.

To access LinkedIn Learning, go to the website and click on ‘Sign in’ in the top right-hand corner. Use your AUT username and password to sign in.

LinkedIn Learning website

Health and wellbeing

Wellbeing is more than just being physically well – it includes your emotions, your connections to others and your sense of identity too. These aspects have a significant and positive impact on your studies, and we want to empower you to reach your potential. Discover how you can care for your wellbeing as you’re entering this new phase of life.

Your wellbeing

AUT has medical centres at our City and North Campuses. These are staffed by doctors and nurses who provide a range of medical services. Our South Campus offers nursing services only.

For domestic AUT students, routine appointments are free, so long as you enrol with us as your main healthcare provider.

Student Medical Centres

AUT offers free counselling services and mental health support to all students based in New Zealand. Our Counselling and Mental Health team have counsellors and mental health advisors at all three campuses, with appointments available by email or phone.

As an AUT student, you also have access to a range of additional online resources and information to assist you in managing stress and anxiety, as well as some online and phone support services you can use outside traditional business hours to get advice and connect with peers, at no cost to AUT students.

Counselling and mental health support at AUT

Through the year, you may encounter a friendly face in a teal t-shirt who comes over and says hello to you on campus. These are our R U OK advisors - a team of AUT students who check in on students on campus throughout the academic year. They’re a wealth of knowledge on uni life, student support and AUT’s wellbeing services and initiatives.

When not on campus, the R U OK team are available to chat on Facebook. If you want someone to talk to, join the page and send a message to the team.

R U OK Facebook page

The Bright Side community comes together for conversation, connection and reflection on the ups and downs of being human. Sign up to their regular programme of talks, workshops, rituals, and social events. The workshops cover topics like self-care, self-discovery and designing the impact you want to make in your life. You'll also have free access to health coaches to support you to reach your health and life goals.

Bright Side: community and personal development

The AUT gym is a great place to take a break from studies, and work on your physical and mental wellbeing. We have state-of-the-art indoor and outdoor training spaces at all three AUT campuses. We offer a range of specialist services, so whatever your goal, our motivating team will get you there.

AUT gym website

Follow the AUT Gym on Facebook and Instagram

Student life

AUTSA exists to advocate and represent the interests of all students attending AUT, and they publish the university magazine, Debate, and run many of the social activities throughout the year.

As an AUT student, you're automatically a part of the AUT Student Association and have access to all the services and resources they offer. During Orientation, you'll meet some of the AUTSA team and a range of students from our AUTSA clubs and associations.

Check out their website and social channels to see how they can help or to get in contact.

AUTSA website

Follow AUTSA on Facebook and Instagram

Connecting with new people can be difficult when starting uni. At AUT, we have a vibrant and active student community, with a broad range of cultures, faiths and interests.

AUTSA provides a range of student clubs for you to join and if you can’t find a club for you, then they can support you in starting your own.

AUTSA clubs and communities

AUT also offers support for a lot of student clubs that have a strong connection to faculty or special interest groups.

AUT clubs and activities

As a student, you have access to state-of-the-art sports facilities, on-campus gyms and a huge number of sports teams and events that you can join. It’s a great way to meet other people, and share your passion for sport and being a part of a team.

You'll have the opportunity to take part in social, regional, national and international sporting events. Our teams have represented AUT and New Zealand in countries around the world.

AUT also provides elite athlete support, which provides additional support and advice for students that have to juggle the commitments of representative sport and their studies.

Sport at AUT

AUT’s recreation centre, located in the WQ building on the City Campus, has been designed to provide AUT students with spaces to do more than study. With a diverse range of sporting, recreational, studio and lounge spaces, Te Āhuru is a place to connect with friends and share food, host events, attend workshops and cultivate your interests alongside other AUT students.

Te Āhuru Recreation Centre

Follow Te Āhuru Recreation Centre on Instagram and Facebook

Learning how to stand out to employers when looking for a work placement, internship or graduate job is a skill.

Our Employability and Careers team can:

  • Improve your CV, LinkedIn profile, help you job search, and provide interview techniques
  • Increase your networking skills with speaker series, career fairs, workshops and presentations
  • Explore opportunities for internships
  • Connect you with employers looking for students for co-operative education, work experience placements or voluntary work
  • Help you find your career focus

Employability and careers

Contact the Student Hub

Need help or have a question? The Student Hub is located on each campus.

Hub locations and hours

The official AUT App is your #1 tool as a student

Once you receive your network login, download the official AUT App to make the most of Orientation and your time at AUT. The app will contain everything you need, including your study ready check list, timetable and more.

Find out more

Follow us on social media

Be a part of the AUT student community, follow us on

facebook-logo instagram-logo

Website search