Information for new students

Use the resources below to connect with a wide range of student support and to make sure you get the best start to your AUT journey.

Remember that attending Orientation events is the best way to set yourself up for the start of your university journey, but these resources help you get a digital headstart with information on getting set up for your first week at AUT and the support available at AUT.

The basics

You’ll need an AUT network login and password to use most tools and platforms at AUT. Your network login will be emailed to you in your Orientation invite in June. It also appears on the bottom-right corner of your student ID card.

Use the link below to learn more about using your network login for the first time, some helpful security hints and what to do if you ever forget your password.

Network login and password

Your AUT student ID can be used as a form of identification, a library card, for printing and photocopying and for student discounts.

Learn more about what you need to do to receive your ID card in the mail this semester.

Student ID cards

Now is the perfect time to get your enrolments sorted if they aren’t already. Find out how to enrol online in your courses and classes

If you’re having issues with enrolling in your courses, get in touch with your programme administrators.

Build your degree with our degree builder

For many of our bachelor’s degrees, you can also use our online degree builder to see what your three years of study could look like. This handy tool can be used throughout your student journey to help you explore the flexibility of your programme and include subjects from another area.

Try our degree builder

Changing or withdrawing from your programme, course or major

To make changes to, or to withdraw from your programme, courses or major after you have been invoiced complete the Course and Programme Amendment and Withdrawal Form on MyAUT and the AUT App.

How to make changes

As a new student, you'll want to get familiar with AUT’s campus as soon as you can.

Our campuses: guides to the City, North and South Campus

AUT has three campuses around Auckland – in the City, on the North Shore, and in Manukau. Get campus maps, directions and parking information for each campus:

Find a room or lecture theatre: understanding AUT's room codes

All rooms at AUT have a room code – usually made up of two letters and three numbers, like WG403.

  • W: the first letter tells you the campus:
    • W = City Campus (located on Wellesley St)
    • A = North Campus (located on Akoranga Drive)
    • M = South Campus (located in Manukau)
  • G: the second letter tells you the building (each building has a different letter allocated to it)
  • 4: the first number tells you the level (or floor) of the building
  • 03: the last two numbers tell you the room number

Use Maze maps to find your way around campus

AUT shuttle buses

AUT has shuttle buses that run between the City and South Campuses. Shuttle buses have free wifi and ramps for wheelchair users.

Shuttle bus info and timetable

Student discount on public transport: tertiary concession

An AT HOP tertiary concession gives eligible students discounted travel using an AT (Auckland Transport) HOP card on public transport around Auckland.

Tertiary concession info, eligibility and how to apply

Parking on campus

You can park your car on or near AUT campuses but fees and rules may apply. If you’ll be cycling in to uni, bike racks and showers are available on each campus.

AUT prides itself on providing accessible learning environments and support for students that deal with accessibility issues. Our Student Hub can connect you with the disability support team if you have diagnosis, disability, impairment or medical condition..

Disability support team

Mobility parking on campus

Mobility parking spaces are available on each campus for students who have a valid CCS Mobility permit. The disability support team can help organise a parking space for you by providing information about parking locations, costs, dedicated spots and financial help to pay for a mobility parking permit. You can book an appointment with the team on the AUT App, My AUT, or email disability.office@aut.ac.nz

Accessibility on campus

You can access all lecture theatres, classrooms, buildings and most toilets at AUT by wheelchair. Most of our buildings have a lift or ramp to get to lecture theatres and classrooms and, an accessible toilet close by. Many doors open automatically or have buttons to open them. Some of our lifts have raised numerals or braille on buttons, and others also use voice announcements. If you have any concerns with regards to accessibility you can contact the disability support team.

Guide dogs and support dogs

Guide dogs and support dogs are welcome on campus.

The Student Hub is where to go if you ever have any questions or need support. Our student advisors can guide you to the right support service including:

  • Financial assistance
  • Applying for extensions for assessments (special consideration applications)
  • Academic help
  • Disability support
  • International student support
  • Rainbow community support
  • Wellbeing support
  • General enquiries

As you start your AUT journey, don’t be shy to reach out to the Student Hub for support. You can either walk into the Student Hub physical location on each AUT campus, call them or contact them online. For specialised support, you can book an appointment with an advisor of your choice to avoid wait times. You can do this through the AUT App or log into My AUT.

Student Hub services and support

Specialised student support

Our student services teams provide support for a range of needs you may have while you're studying at AUT. This includes, but isn't limited to, financial, academic, wellbeing, and adaptive technology support for students.

Digital tools

Canvas is AUT’s web-based learning environment where students can access course material, key readings, announcements from lecturers, and other resources to help manage your learning throughout your study.

Each of the courses you’re enrolled in will start showing up on your Canvas dashboard during Orientation week.

Your login name and password for Canvas will be the same as for logging into the My AUT dashboard and AUT computers. When you move between Canvas and Office 365 you may need to log in again using your network account.

Learn more about Canvas

Log into Canvas

Your personal dashboard

My AUT houses your personal dashboard for news and events as well as your class schedule and balances. It’s also where you can book study spaces and appointments with specialised services.

Most of your dashboard is also viewable on the AUT App so you can access information and make bookings on the go. You’ll need to use your AUT network login and password to log into your dashboard. Use the 'My AUT' button in the top right of the AUT website.

View your My AUT dashboard

AUT website

The AUT website acts as your go-to for all information to make the most of your time at AUT. From information on getting around, medical centres, studying and IT, to opportunities and careers and postgraduate research.

AUT website

Make the most of Orientation and your time at AUT, by downloading the official AUT App.

The AUT App contains everything you need, including:

  • Your Orientation check list
  • News
  • Events
  • AUT and Orientation communities to connect with peers
  • Booking systems
  • An AUT playlist of videos

More information about the AUT App

Download the AUT App

The Microsoft Office 365 suite is free for all AUT students to use for all your study needs. This includes Microsoft Teams, which is a digital hub that brings your conversations, content, documents, and apps together in one place.

Your login name and password for Microsoft Office 365 and Teams will be the same as for logging into Student Hub Online and AUT computers. When you move between Canvas and Office 365 (for example, Teams) you may need to log in again using your network login.

Microsoft Office 365

AUT also has a range of adaptive technology readily available to all AUT students, whether as a built-in function of your operating system, free software, part of Office 365, or subscriptions and hardware that we can fund.

Adaptive technology

As an AUT student, you’ll also have access to a range of additional software and online resources to help you with your study. Many of these offerings will directly support your learning, while others provide options to manage your student life. AUT also provides you with resources for free personal development and upskilling.

Websites and software for study

Use the computers at Tech Central on campus

While on campus, our Tech Central computer labs also offer a range of software and some of our labs are equipped with specialised software for students from certain disciplines. Learn how to book a PC on campus and find out more information:

Tech Central computers and software

As an AUT student, you have access to our range of IT services.

For more details about anything IT-related at AUT – from using the network to printing and copying, check our IT services information.

IT services

Study success

Buying textbooks

There are a few places to buy and borrow course-related textbooks:

  • The AUT Library (borrow for free)
  • PinkLime, AUT’s print shop (sells workbooks for some papers)
  • Online: check Facebook and TradeMe

Plan your study time

An average student is expected to spend 150 hours per course each semester and about 40 hours per week, which is like having a full-time job.

Per course, this could mean:

  • 30-50 hours of class time (like lectures, tutorials, workshops and labs)
  • 100-120 hours for you to study and do your assignments

For four courses, this comes to about:

  • 120-200 hours of class time
  • 400-480 hours for studying and assignments

Per week (in a 15-week semester), that’s about:

  • 8-13 hours of class time
  • 27-32 hours for studying and assignments

Study from home

Find out how to access AUT’s computers remotely and tips on setting up your workstation when you study from home.

Accessing AUT’s computers from home

Setting up your workstation at home

If you’d like to get a home study space set up, OfficeMax offers exclusive deals on office furniture for AUT students.

Download OfficeMax AUT student promotion info

Printing design projects and assessments

While you can use printers across all campuses for your everyday printing needs, some projects will need a professional touch. PinkLime is AUT's print room for your projects. In addition to printing, binding, laminating, PinkLime also sells workbooks for some AUT courses.

Drop into a PinkLime at our City or North campuses to see how they can help.

PinkLime website

Did you know that our campus libraries offer a lot more than just books to borrow? Te Mātāpuna  offers a range of services and resources to help you get the most out of studying at AUT.

This includes access to:

  • Referencing and APA support
  • Academic writing guides
  • Workshops to improve your searching and writing skills
  • Assistance finding academic sources
  • Assessment advice
  • Silent study areas and group study rooms

AUT’s libraries are study environments for all students with varied study spaces, computers, printing and scanning facilities, as well as library and IT help.

  • Library website
    Find out more about what we offer and our opening hours, and search our collection.
  • Library workshops
    Discover the workshops we offer and book your place online.
  • Your Library on Canvas
    Find easy, step-by-step guides to the assessment skills you’ll need, with real-world examples and online feedback on your assessment drafts, with tools like Turnitin and Studiosity.

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If you’re a postgraduate research student, you can connect with the Graduate Research School for support and development – from individual support from our dedicated team, to events and opportunities like workshops, competitions and peer groups that build community and connection between students,

Graduate Research School

While you’re studying with us, AUT also provides additional online study support through free access to Studiosity and LinkedIn Learning.

Studiosity

Studiosity is a personal online help service available 24/7 free of charge to provide guidance and feedback on a range of academic skills. Studiosity has already been set up in your AUT Canvas account, under the ‘Help’ menu  or you can access it through My AUT.

On Studiosity, you can upload a draft of your work for feedback or chat with a real subject specialist.

Learn more and use Studiosity

LinkedIn Learning

LinkedIn Learning is a website that offers over 267,000 online video tutorials covering a range of subject areas. As an AUT student, you can access LinkedIn Learning for free.

To access LinkedIn Learning, go to the website and click on ‘Sign in’ in the top right-hand corner. Use your AUT username and password to sign in.

LinkedIn Learning website

Turnitin Draft Coach

Before you finish working on your assessments, use Draft Coach to help you:

  • Identify any errors in how you are using other people's work
  • Make changes that improve your work before you submit it

Turnitin

When you submit your assessments in Canvas, they usually get processed through Turnitin. Turnitin is a text matching tool that can tell you how similar your work is to other texts, like articles, books, webpages and other previously submitted assessments.

This video shows you how to read the originality report that Turnitin generates:

Academic integrity module

These bite-sized modules cover academic integrity and collaboration, intellectual property and copyright, referencing, plagiarism and academic misconduct at AUT.

Each module has a short video, a little bit of reading, and interactive quiz questions.

Begin the module

Health and wellbeing

Wellbeing is more than just being physically well – it includes your emotions, your connections to others and your sense of identity too. These aspects have a significant and positive impact on your studies, and we want to empower you to reach your potential. Discover how you can care for your wellbeing as you’re starting uni.

Your wellbeing

If you have any concerns with your wellbeing as you study with us, the Student Hub is your place to go to for support.

Student Hub

AUT has medical centres at the City and North Campus. These are staffed by doctors and nurses who provide a range of medical services. Our South Campus offers nursing services only.

For domestic AUT students, routine appointments are free, as long as you enrol with us as your main healthcare provider.

Student Medical Centres

AUT offers free counselling services and mental health support to all students based in New Zealand. Our counselling and mental health team has counsellors and mental health advisors at all three campuses, with appointments available by email or phone.

As an AUT student, you also have access to a range of additional online resources and information to help you manage stress and anxiety, as well as some online and phone support services you can use outside traditional business hours to get advice and connect with peers, at no cost to AUT students.

Counselling and mental health support at AUT

Through the year, you may encounter a friendly face in a teal t-shirt who comes over and says hello to you on campus. These are our R U OK advisors – a team of AUT students who check in on students on campus throughout the academic year. They have a wealth of knowledge on uni life, student support and AUT’s wellbeing services and initiatives.

When not on campus, the R U OK team are available to chat on Facebook. If you want someone to talk to, join the page and send a message to the team.

R U OK Facebook page

The Bright Side community comes together for conversation, connection and reflection on the ups and downs of being human. Sign up to their regular programme of talks, workshops, rituals, and social events.

The workshops cover topics like self-care, self-discovery and designing the impact you want to make in your life. You'll also have free access to health coaches to support you to reach your health and life goals.

Bright Side: community and personal development

The AUT gym is a great place to take a break from studies, and work on your physical and mental wellbeing. We have state-of-the-art indoor and outdoor training spaces at all three AUT campuses. We offer a range of specialist services, so whatever your goal, our motivating team will get you there.

AUT gym website

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AUTSA

AUTSA Logo

AUT’s student association, AUTSA, advocates and represents the interests of all students at AUT. AUTSA is a proud supporter of the AUT Orientation, and you can connect with them on campus. As an AUT student, you’re automatically a part of AUTSA and have access to all the services and resources they offer.

AUTSA website

Join us for Orientation on campus

Three happy students at AUT

Orientation is a great way to kickstart your university journey. At the start of each semester, we welcome new students to AUT through our Orientation programme. It's our way of bringing you into the AUT community and making sure you have the best start to your university journey.

READ MORE

Get to know your faculty

Once you've been enrolled by your faculty, you'll be able to check out the links below to learn more about them, meet some of the team and see the support they provide. If you can’t view these pages yet, don’t worry. You'll have access in the lead-up to the start of semester.

Make the most of your first semester

We can do this

Once you're at AUT, you can check out the events and workshops designed to help you get your uni life off to the best start.

See what’s on