Accessing AUT computers from home

If you're an AUT student, you can access AUT computers remotely. This means you can log into an AUT computer when you're off-campus and use specialist software that you may need for your studies.

Watch the video to learn how to log into an AUT computer remotely, or download the PDF guide for instructions.

Let us know if you need a laptop or data to help with your studies

In response to the Government’s alert levels, AUT wanted to ensure all students have the ability to achieve their educational goals even within the COVID-19 restrictions.

We’ve arranged to lease up to 1,500 laptops and partnered with Skinny Jump to provide connectivity data packages to assist our students who wouldn’t otherwise been able to study online. These devices are loaned to students free of cost, to encourage students to make use of this offer. For data packages, students will get an initial 30Gb free data and 15Gb free on 1st of each month.

How to get a data package

AUT students can request a data package directly from one of Skinny's partners listed on their website - and we'll cover the charge.

To order a data package from from a Skinny partner, which will be delivered to you -

  1. Go to
  2. Click on 'check my address'
  3. Enter your address into the address search field to see if there are providers in your area.
  4. If there are Skinny partners in your area, they will show up on the map provided on that webpage. You can click to get their contact details and call them and request your data package.
  5. While Skinny partners' contact details state they are closed, they are operating under alert level 4, but their retail outlets are not open to the public. Your package will be delivered to you.
  6. The Skinny partner will ask you a series of questions over the phone and then your modem will be dispatched.

If you need financial assistance to access more data, you can contact the Student Hub on We have top up data vouchers available to allocate to support you in your study.

If you have any questions or don’t have access to internet or a computer, complete the support request form below.

Complete the laptop request form

Student FAQs

Download remote access guide

Find step-by-step instructions on how to access AUT computers remotely.

Download remote access guide for students

Need help?

Contact us if you have any issues accessing AUT computers remotely:

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