Topping up your print and internet account

You can top up your print and internet account by visiting the self-service Top Up Kiosks located at Tech Central across all three campuses. You can also top up online using your credit card.

Printing and copying costs are low, so consider topping up in small amounts, like $2 or $5, especially if you are in your last semester.

​​​​​Topping up on campus using kiosks

You can top up on campus using your Eftpos, Mastercard or Visa credit card at a kiosk.

Kiosk locations

  • City Campus
    • WA, 4th floor Zone A Printing Area
    • WA, 4th floor Zone B Library (Beside ICT Service Desk)
  • North Campus
    • AL125 Tech Central
  • South Campus
    • ​MA2 Tech Central

​​​​How to top up at a kiosk

  1. ​​​Touch the Kiosk screen.
  2. Swipe your student ID card or put in your student ID number and network password.
  3. Select a predefined amount or press 'Other Amount'.
  4. Select an amount and click 'Pay Now' to continue. If you selected 'Other Amount', then enter it now and click fixed amount to continue.
  5. Follow the onscreen instructions from the Eftpos​ terminal to complete payment.
  6. Once the payment is complete, remember to transfer the funds to your selected printing or internet account using the options on the kiosk.

​​Topping up online

You can top up online anytime from anywhere using your Mastercard or Visa credit card. You need to deposit money into your account first, and then transfer it to your internet or print account.

​​​Depositing money into your account

  1. ​​Open up a web browser, for example Firefox or Chrome.
  2. Go to the AUT login page (​) and log in.
  3. Click on 'Top Ups' tab and select 'Top Up' from the sub menu.
  4. Click on the 'Make a Deposit' button. The minimum deposit is $2.
  5. Select the amount you would like to top up and click on 'Proceed'.
  6. Enter your card details and click on 'Submit'.

​Transferring money to your internet or print account

  1. ​To transfer money from the deposit account to internet or print account, click on 'Top Ups' and select 'Transfer Internet' or 'Transfer Print' from the sub menu.
  2. Select the amount you want to transfer, enter your network password and click on 'Transfer'.
  3. Your account will be topped up.

Refunds if you're leaving AUT

If you're leaving AUT and want to have your personal internet/print money refunded, a $25 administration fee will apply, regardless of the amount to be refunded. This is to cover the University's cost of administering a refund.

Contact ICT Service Desk

Phone: 0800 288 428

  • Monday to Friday: 7am to 10pm
  • Saturday and Sunday: 10am to 6pm

Hours may vary during semester break and Summer School.


ICT Service Desk staff are at Tech Central on each campus:

City Campus: WA4
North Campus: AL125
South Campus: MA2

Log a job

Search our IT knowledge base articles for answers, or log your request or incident via the web. You can also view your existing jobs via this tool. Use your network login and password.

Log a job with ICT

Website search