Canvas is AUT’s new web-based learning environment where students can access course materials including lecture slides, course readings, assessments, grades, and your academic team all in one place. Once you’ve enrolled into your courses for the semester, all your course materials will be available in Canvas – either through your web browser or the Canvas Student app.

Getting guest access when you join a Teams meeting?

If you’re only getting guest access when you join a class or meeting on Teams, it's because you're not logged in with your AUT network details. When you move between Canvas and Office 365 (including Teams), you may need to log in again each time:

  • Before you click to join a Teams class or meeting, make sure you are logged in using your AUT network login name and password
  • Use the Teams app on your laptop or PC instead of the browser version, so you have full functionality

More about Office 365 and Teams

Using Canvas in a web browser

  • Head over to Canvas
  • Log in using your AUT login details
  • Explore your Canvas dashboard – you'll find the courses you are enrolled in, and training videos, FAQs and more in 101 Canvas Help

Get started: 101 Canvas Help

Canvas is intuitive and easy to use. If you're new to Canvas, use the videos and resources on the 101 Canvas Help page to get started.

101 Canvas Help

Download the Canvas Student app

Download and use the Canvas Student app on your phone. Once the app is installed, search for ‘AUT’ and log in using your AUT login details.

Logging into Canvas

Your login name and password for Canvas will be the same as they are for logging onto Student Hub Online and AUT computers. Your default password is your day and month of birth in this format (ddmmm) Example: 03aug. You can reset your password if you've forgotten it.

Access to old course content on Blackboard

Canvas has now replaced Blackboard for all your learning needs. If you need to access any previous course content, you can still do so on Blackboard until April 2023.

Getting help

Find out who to contact if you need help using Canvas, have a technical issue, or have questions about your course.

Help using Canvas

If you need help with how to use Canvas, you can chat directly with them through a 24/7 live chat. You’ll find it in Canvas, under Help.

Technical issues

If you have a technical issue with Canvas, log it with the ICT Service Desk.

Questions about your course

  • For issues or questions relating to your course, contact your lecturer
  • For enrolment issues, contact your programme administrator or faculty office

Contact ICT Service Desk

Phone: 0800 288 428

  • Monday to Friday: 8am to 10pm
  • Saturday and Sunday: 10am to 6pm

Hours may vary during semester break and Summer School.


ICT Service Desk staff are at Tech Central on each campus:

City Campus: WA4
North Campus: AL125
South Campus: MA2

Log a job

Search our IT knowledge base articles for answers, or log your request or incident via the web. You can also view your existing jobs via this tool. Use your network login and password.

Log a job with ICT

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