101 Canvas help

Canvas is where you'll find all the courses you're currently enrolled in, and it's where your lecturer will post materials, discussions, assignments, projects and grades - basically everything you need to participate in the course.

Canvas is intuitive and easy to use. If you're new to Canvas, use the videos and resources on this page to get started.

Where is my course?

Your course will not show on your Canvas dashboard until 7 days before your course is due to start. The good news is you can still see the courses you're enrolled in. Have a look at Courses in the navigation bar on the left when you're using Canvas.

Logging into Canvas

Your login name and password for Canvas will be the same as they are for logging onto Student Hub Online and AUT computers. Your default password is your day and month of birth in this format (ddmmm) Example: 03aug. You can reset your password if you've forgotten it.

Reset your password

Browser recommendation

For best performance, we recommend you use the latest versions of Chrome, Firefox, Edge or Safari when viewing Canvas.

Browser and computer requirements

101 Canvas modules


The dashboard is the first thing you will see when you log into Canvas.

Learn more

Account settings

Configure your profile, language, time zone, default email and notifications.

Learn more

Canvas calendar

The calendar is a great way to view everything you have to do for all your courses in one place.

Learn more


Choose the best way to communicate, depending on who you want to talk to.

Learn more


Canvas has accessibility features to make it easier for everyone to find their way round their courses.

Learn more

Course access

Learn how to access a typical Canvas course.

Learn more

Course calendar

Use the course calendar to see upcoming events and join online sessions.

Learn more

Course navigation

How to find all the content you need in Canvas.

Learn more

Viewing assessments

Where to go to find assessments in Canvas

Learn more

Submitting assessments

How to submit assessments, and which file types are supported

Learn more

Grades and feedback

How to view grades and feedback on your assessments

Learn more

Getting help using Canvas

If you need help with using Canvas, you can chat directly with Canvas Support through a 24/7 live chat. When you're using Canvas, you’ll find it in the left-hand menu, under Help.

Technical issues

If you have a technical issue with Canvas, log it with the ICT Service Desk.

Questions about your course

  • For issues or questions relating to your course, contact your lecturer
  • For enrolment issues, contact your programme administrator or faculty office

Download the Canvas Student App

The Canvas Student App is a great way to keep up to date with activity in your courses. You'll find it in the Play Store or the Apple Store.

Once the app is installed:

  • Search for AUT
  • You'll need your AUT login details to see your courses
Website search