Counselling and mental health support

AUT offers free counselling services and mental health support to all students based in New Zealand. Sessions are confidential and delivered by professional counsellors. You can make an appointment with an AUT counsellor to talk about your support needs.

You can also call or text 1737 for free any time of the day or night, to speak to a trained counsellor.

Puāwaitanga: phone counselling

An alternative to face-to-face counselling, this external service offers private and confidential counselling sessions by phone.

Puāwaitanga website

Clearhead: online mental health help

Clearhead is a New Zealand-based mental health and wellbeing system where you can get free access to a personalised wellbeing plan and tools when you sign up with your AUT email address. Also available in te reo Māori.

Clearhead website

HELP Auckland: support for sexual abuse survivors

HELP Auckland is an independent specialist organisation for sexual abuse survivors that can provide advocacy and support.

A HELP Auckland counsellor is at the City Campus (WB235) every Thursday between 10am and 1pm. All conversations are confidential.

HELP Auckland website

Join a group workshop

In addition to one-on-one appointments, AUT's Counselling and Mental Health Team also facilitate a range of group workshops.

Currently these include:

  • Postgrad Students Wellness Toolkit
  • A monthly drop-in for discussion on common issues and concerns that are experienced by postgrad students.

Email and we will send you the details.

Student FAQs

Contact us

Counselling and Mental Health
+64 9 921 9292

City Campus: Level 2, WB Building
North Campus: AX Building
South Campus: MB107b

Lifeline 24 Hour Support: 0800 543 354
Central Auckland Crisis Team: 0800 800 717


Find information about AUT’s response to Coronavirus on the AUT website.

Coronavirus update

COVID-19 support for AUT students


If you have questions, you can submit them using our form.

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