Our services (Counselling and Mental Health)

AUT offers free counselling services and mental health support to all students based in New Zealand. Sessions are confidential and delivered by professional counsellors and mental health advisors. You can make an appointment with an AUT counsellor or mental health advisors to talk about your support needs. Phone +64 9 921 9292 or email counselling@aut.ac.nz

You can also call or text 1737 for free any time of the day or night, to speak to a trained counsellor.

What is counselling?

Counselling is a process of privately talking through anything that is concerning you. Counsellors provide a practical and solution-focused counselling approach to student concerns.

You can talk about a range of issues, whether they are personal, study-related or in other areas of your life. This includes:

• ​​Relationships
• Difficulty with strong moods (like depression, anxiety, stress, loss, and grief)
• Behaviours that cause problems (like addictions, irregular eating or sleeping)
• Identity
• Concerns about personal safety
• Life events that impact on your wellbeing.

What is mental health support?

If you are concerned about your mental health, support is available with a mental health advisor. They offer practical advice and if you need other services, they can liaise with them to meet your needs. Students can refer themselves; a formal mental health diagnosis is not necessary to access this service. ​

If your situation involves a mental health crisis:

• ​​Phone 0800 800 717 (Community Mental Health Urgent Response Team)
• Phone 111 (Police, Ambulance)