Medical centre policies

Student medical services at AUT maintain the following policies around privacy, repeat prescriptions, lab results and complaints.

​Repeat prescriptions

The nurses may call you to discuss your request. You may need to see a doctor. E-scripts are now used at the AUT Student Medical Centre.

  • ​Please allow 48 hours for your script to be completed
  • Your prescription will be sent electronically to the pharmacy of your choice
  • Scripts can be requested through the ConnectMed portal
  • You will be sent a text when your script has been sent to the pharmacy of your choice

Laboratory results

​Your doctor or nurse will talk to you about how you will get your lab results. A nurse will text or phone you if they need to talk to you about your results.

You can contact us for your results if you have any questions. You may be able to get your results by phone. For some results, we may ask you to come in to see us.

Privacy and confidentiality

​We value the confidentiality of your health information. We act in accordance with medical and nursing ethics of confidentiality, and the provisions of the Privacy Act 1993 and the Health Information Privacy Code 1994.

View health information privacy statement

Accreditation and membership

Our Student Medical Centre is a member of Auckland PHO (Primary Health Organisation) and is accredited by the Royal New Zealand College of General Practitioners.​

Contact us

Call us to make an appointment.

Student Medical Centre

Phone: +64 9 921 9992 or +64 9 921 9998

Locations and bookings

After hours locations and contact information

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