Student Hub: services and support

The AUT Student Hub is the one place to go for help. The Student Hub can provide you with access to a range of services and online support to help you succeed at AUT.

Let us know if you need a laptop or data to help with your studies

We’ve arranged to lease laptops and partnered with Skinny Jump to provide connectivity data packages to our students who wouldn’t otherwise been able to study online. Find out how to get a data package or request a laptop on our 'Accessing AUT computers from home' page.

Accessing AUT computers from home

Use the AUT app to book a Student Hub appointment

You can book an online appointment with a student advisor using the AUT app to discuss disability support, Special Consideration Applications on emotional or mental health grounds, student visa queries or financial assistance.

To book:

  • Open the AUT app and tap the hamburger menu (three lines in the bottom right-hand corner)
  • Choose ‘Make a Booking’
  • Choose ‘STUDENT HUB’, and follow the prompts to complete your booking

Download the AUT app

COVID-19 support for AUT students

We have a range of service and support for all AUT students to ensure that we provide you with as much assistance as possible when studying remotely due to alert levels and border restrictions.

See all support available

Student FAQs

Contact us

Need help or have a question?

Contact the Student Hub

Hub hours

Applying for special consideration

If your ability to attempt or prepare for an assessment is affected by circumstances beyond your control, you may be able to apply for special consideration.

The Student Hub, Counselling and Mental Health team and Student Medical Centre can complete the Impairment Report required for some students.

Special consideration: why, when and how to apply

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