Fees FAQs
Complete information can be found on our fees pages
If you are unable to pay your fees by the due date, you must contact the Student Hub and let us know when you expect your fees to be paid. You will still be at risk of the following AUT services being suspended.
- Access to your AUT computer network
- Blackboard, Library services, Student Hub Online, Webmail and printing
If you have received a confirmation letter from StudyLink advising of a date that they will pay your fees to AUT, you do not need to contact the Student Hub.
Invoices and final reminders will still be sent to you as they are automatically generated.
When you have paid your fees in full, you will receive a “Fees zero balance statement” in your Arion correspondence.
International students and domestic students who have paid their own fees will need to complete a refund form.
If your fees have been paid through StudyLink you are not required to complete a refund form. You can contact the Student Hub to request a refund. The fees will be directly refunded to StudyLink.