Financial services and support for students

We understand that studying can be tough on your finances. That's why we have a team of helpful and approachable staff who can help you. Contact the Student Hub – we’re here to help. Phone 0800 AUT UNI or email us at

Financial assistance

Financial assistance is available throughout the year to AUT students. If you're experiencing financial difficulty while studying at AUT, or have had your income affected by COVID-19 alert levels, we may be able to provide help with:

  • Food or transport vouchers
  • Rent arrears payments
  • Utilities and other living expenses
  • Top up data vouchers for Skinny Jump

How to request financial assistance

Contact the Student Hub or make an appointment with an advisor via the AUT App to discuss your situation. Let the advisor know if your request is urgent.

Let us know if you need a laptop or data to help with your studies

We’ve arranged to lease laptops and partnered with Skinny Jump to provide connectivity data packages to our students who wouldn’t otherwise been able to study online. Find out how to get a data package or request a laptop on our 'Accessing AUT computers from home' page.

Accessing AUT computers from home

Relevant websites

​There are a number of great websites when it comes t​o budgeting and money management while you're studying.


You can apply online for a student loan or allowance.

Apply to StudyLink​

​Inland Revenue Department (IRD)

Inland Revenue can answer your questions and queries regarding general student loan enquiries, KiwiSaver, child support, family assistance, tax, and how to obtain an IRD number.

IRD website​


Sorted is a free online tool funded by the government and is dedicated to helping you manage your money and personal finances. It will help you budget and plan for your future.

Sorted​ website

FinCap (Financial Capability)

FinCap is a trust supported by the Ministry of Social Development that provides budgeting services.

FinCap website

Healthy Food Guide

The Healthy Food Guide website provides recipes and other useful information and a monthly digital magazine (magazine requires a subscription fee) that helps you make healthy food decisions.

Healthy Food Guide​ website

Tenancy Services

Tenancy Services provides information and advocacy for renters. The  Rent, bond and bills section has information about the landlord’s and tenant’s responsibilities, and how to resolve any disputes that arise.

Rend, bond and bills on Tenancy Serv​ices website​

Use the AUT app to book a Student Hub appointment

You can book an online appointment with a student advisor using the AUT app to discuss disability support, Special Consideration Applications on emotional or mental health grounds, student visa queries or financial assistance.

To book:

  • Open the AUT app and tap the hamburger menu (three lines in the bottom right-hand corner)
  • Choose ‘Make a Booking’
  • Choose ‘STUDENT HUB’, and follow the prompts to complete your booking

Download the AUT app

Student FAQs

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