Auckland is at alert level 3 and AUT campuses are currently closed.
Financial services and support for students
We understand that studying can be tough on your finances. That's why we have a team of helpful and approachable staff who can help you. Contact the Student Hub – we’re here to help. Phone 0800 AUT UNI or email us at studenthub@aut.ac.nz
Financial assistance
Financial assistance is available throughout the year to AUT students. If you're experiencing financial difficulty while studying at AUT, or have had your income affected by COVID-19 alert levels, we may be able to provide help with:
- Food or transport vouchers
- Rent arrears payments
- Utilities and other living expenses
- Top up data vouchers for Skinny Jump
How to request financial assistance
Contact the Student Hub or make an appointment with an advisor via the AUT App to discuss your situation. Let the advisor know if your request is urgent.
Let us know if you need a laptop or data to help with your studies
We’ve arranged to lease laptops and partnered with Skinny Jump to provide connectivity data packages to our students who wouldn’t otherwise been able to study online. Find out how to get a data package or request a laptop on our 'Accessing AUT computers from home' page.
Accessing AUT computers from home
Relevant websites
There are a number of great websites when it comes to budgeting and money management while you're studying.
StudyLink
You can apply online for a student loan or allowance.
Inland Revenue Department (IRD)
Inland Revenue can answer your questions and queries regarding general student loan enquiries, KiwiSaver, child support, family assistance, tax, and how to obtain an IRD number.
Sorted
Sorted is a free online tool funded by the government and is dedicated to helping you manage your money and personal finances. It will help you budget and plan for your future.
FinCap (Financial Capability)
FinCap is a trust supported by the Ministry of Social Development that provides budgeting services.
Healthy Food Guide
The Healthy Food Guide website provides recipes and other useful information and a monthly digital magazine (magazine requires a subscription fee) that helps you make healthy food decisions.
Tenancy Services
Tenancy Services provides information and advocacy for renters. The Rent, bond and bills section has information about the landlord’s and tenant’s responsibilities, and how to resolve any disputes that arise.
Use the AUT app to book a Student Hub appointment
You can book an online appointment with a student advisor using the AUT app to discuss disability support, Special Consideration Applications on emotional or mental health grounds, student visa queries or financial assistance.
To book:
- Open the AUT app and tap the hamburger menu (three lines in the bottom right-hand corner)
- Choose ‘Make a Booking’
- Choose ‘STUDENT HUB’, and follow the prompts to complete your booking
Contact us
Need help or have a question?
Contact the Student Hub